Retrieving game from dead phone

[GreenGrayGryphon]

When I log into Cloud on my new phone,, it says I have no data to download. But I did save the game to Cloud from my old phone before it died. Is the game progress gone forever?

[Indigojack16]

Your saved data on cloud gets lost 7 days after you save.

[GreenGrayGryphon]

But is there a way to get information directly from the dead phone's card/chip?