Please help

[Jazzplusthree]

I was adding a sim to my town when my phone died. When i logged back in its telling me a sim is being added but i never finished it. How do i ho back & add my sim?

[proxos666]

@Jazzplusthree

Can you advise which sim game this is and I will move your post to the correct forum for help

@crinrict do you know where this belongs ?

[Phantomlover1717]

@proxos666 that will be The Sims Freeplay. I'll move it

(or it might be The Sims 3, either way it will get there @Jazzplusthree)

[EA_Kristi]

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@Jazzplusthree wrote:
I was adding a sim to my town when my phone died. When i logged back in its telling me a sim is being added but i never finished it. How do i ho back & add my sim?

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@Jazzplusthree Please reach out to our support by submitting a ticket: http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-The-Sims-FreePlay-Support/td-p/1877383

They should be able to check what exactly is going wrong there.

Thanks!
- Kristi