July 2020
More information, please
What are/where you doing when it stopped?
What device are you playing on?
What internet connection are you using? Have you changed the connection? From WiFi to 4G or 3G, different WiFi?
What other trouble shooting steps have you taken?
Hard close? Restart?
Deleted the FB app?
Tried connect to FB via browser rather than the app?
Deleted permission for FreePlay on the FB app and tried to re-connect it?
July 2020
More information, please
What are/where you doing when it stopped?
What device are you playing on?
What internet connection are you using? Have you changed the connection? From WiFi to 4G or 3G, different WiFi?
What other trouble shooting steps have you taken?
Hard close? Restart?
Deleted the FB app?
Tried connect to FB via browser rather than the app?
Deleted permission for FreePlay on the FB app and tried to re-connect it?
July 2020
I was trying to open the neighbors tab
then I was trying to connect with Facebook but that’s when it stopped
I even tried to uninstall Facebook and used browser but it still failed
i deleted the permission and tried to re connect again
August 2020
Have you fixed this problem? The same thing happened to me. I tried to reinstall the app but now I cant even open my account because it wont connect to the cloud
February 2021
Click on the app and the EA symbol comes up but then the whole game closes down. Tried to clear cashe and force stop the game... Getting very frustrated!!