Re: Mute sims freeplay

by EA_Mai
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Mute sims freeplay

★★★ Newbie
Somehow, I accidentally put the sims freeplay (ios 10.3.3) on mute. I saw the word 'mute' on the screen while I was getting out of bed. I checked the game settings & the music/game sounds are still turned on. My iPhone is making sounds with other apps.
Please help Standard smile
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Accepted Solution

Re: Mute sims freeplay

EA app Team

Hi @wendiology,

 

Sorry for the wait, I'm moving your thread to The Sims FreePlay board Wink

 

Did you find the option to turn the sound on? You could check if this helps:

  1. Press on the ... button on the bottom right corner of the screen.
  2. This will get you to the game menu. Press on the second button in the left to get to Options.
  3. Make sure sound is not turned down in there.

Let us know if that helps, and welcome to the community!

-Mai

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Re: Mute sims freeplay

EA app Team

Hi @wendiology,

 

Sorry for the wait, I'm moving your thread to The Sims FreePlay board Wink

 

Did you find the option to turn the sound on? You could check if this helps:

  1. Press on the ... button on the bottom right corner of the screen.
  2. This will get you to the game menu. Press on the second button in the left to get to Options.
  3. Make sure sound is not turned down in there.

Let us know if that helps, and welcome to the community!

-Mai

Message 2 of 3 (13,798 Views)

Re: Mute sims freeplay

★★ Apprentice

If you look at your iPhone where the + and - are to up or dimm your sound there is another small switch next to the +. Just switch it to disable or enable a mute in game. 

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