Original Post

GisellaGiraffe · January 2021

An ad for a game appeared in Sim FreePlay and it didn’t close but when black and now the game will not come back on. This the second time this has happened! The second time this has happened! This a brand new iPhone so I know it isn’t the phone! Even the the program is free I am paying for it by watching the ads. I deserve better than this!

minicha-em · January 2021

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page

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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em

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