July 2021
I have 3 times now invested in arid apartments. First time 10 social points, second and third time i used over 600,000 simolians. But the task is still there. I cant move forward. I have emailed the company and been told to speaknto online advisor..cant find one. Ive purchased packs to get the simolians ..i want my simolians and sp points back. Can anyone help me?? Or even the creators of this game contact me
July 2021
I didn't know Firemonkeys had online advisors, I've just done the form and emails
Firemonkeys is the gaming studio that is part of EA but they have their own support for their games, TSFP, TSM, NFS etc
Did you deal with Firemonkeys or EAs support?
You do need Firemonkeys for this, I'll link it
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page
July 2021
I clicked on the firemonkeys link you sent me, thankyou. I cant do anything with it. I cant fill in the boxes.
July 2021
You need to log in when you go to the site, top right
Try a different browser
As I said, I personally can't do it on chrome or safari, I use Edge
September 2021