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2 years ago

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How to restart after an error?

I'm sorry if it's a stupid question, but when I get into the game my households disappear and I get a notification to restart the Sims due to some error; I've tried restarting the pc since I can't find a way to do so only to the game itself, but when I start the game the same notification keeps reappearing. Am I missing something and I need to restart only the game? and if that's the case how? thanks in advance

About The Sims 4 Problemi tecnici & Bug

Ottieni assistenza per problemi tecnici, di caricamento e scaricamento per l'app EA, Steam, Epic, PC, Mac, Origin, Playstation e Xbox.3,713 PostsLatest Activity: 14 days ago

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How to restart after an error?","moderationData":{"__ref":"ModerationData:moderation_data:11145973"},"body":"

@o4on1lwlu4wmCiao! siamo nel forum italiano, puoi ed è bene che ti esprima in Italiano, così ci capiamo meglio!
Per cominciare ti pongo alcune domande, così che si comprenda meglio la tua situazione:
1. che tipo di PC hai (PC windows, Mac)?
2. hai installato mod (i files da inserire in ...\\Documenti\\Electronic Arts\\The Sims 4\\Mods)?

If you're not italian: please, reply to this topic, so moderators will move your thread in the right forum.

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@HeautontimoruCiao, ho Windows 11 ed ho scaricato diverse mod, però ho già provato a disattivarle per vedere se fossero la causa ed il problema persisteva

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@o4on1lwlu4wm Ciao, 9 volte su 10 non basta disattivarle, occorre anche pulire la cache. La cache in questione è il file localthumbcache.package che solitamente si trova nella cartella di The Sims 4 in Documenti.

Ti lascio un link (che ti consiglio di memorizzare) a una risposta che ho dato ad un altro utente ieri che può aiutare nei casi in cui si usino Mods.

Regole utili per sistemare il gioco

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