Re: the Sims 3 and Windows 8.1 compatibility

by crinrict
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the Sims 3 and Windows 8.1 compatibility

★★★★★ Newbie

I recently updated my computer to windows 8.1 and installed 2 new expansion packs. When opened there was a red haze over some screens and when it got to the town view it looked like it was meant to be 3D. I also just updated to 1.63. 

 

Does anyone else have this issue with Windows 8.1 or know of anything I can do to fix this? we have done everything including uninstalling and reinstalling JUST the base game and it has the same issue and we know the video card is fine as it has working up until now. 

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Accepted Solution

Re: the Sims 3 and Windows 8.1 compatibility

Hero

Try to check for newer graphic drivers or re-install them.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: the Sims 3 and Windows 8.1 compatibility

Hero

Try to check for newer graphic drivers or re-install them.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 6 (3,885 Views)

Re: the Sims 3 and Windows 8.1 compatibility

★★★★★ Newbie

thank you! turns out we needed to download an update for our graphics card that came out yesterday and it fixed all our issues! 

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Re: the Sims 3 and Windows 8.1 compatibility

Hero

Great to her. Thanks for letting us know.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 6 (3,798 Views)

Re: the Sims 3 and Windows 8.1 compatibility

★★★ Newbie

Where did you find the update for the graphics card. I have the same problem Frown

Message 5 of 6 (3,674 Views)

Re: the Sims 3 and Windows 8.1 compatibility

Hero (Retired)

if your card is an nvdiea go to nvidea site they have an auto detect and install if your card needs an update it will let you know once you update if there are any updates restart the computer if i's an ati/amd go to their site again they have an auto detect and install and again it will let you know once you update if there are any updates restart the computer

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