supernatural freezing and crashing in CAS.

[onlyerin]

Hi

I know that others have had this problem but my game freezes then crashes after about 10 mins in CAS.

I am playing on a brand new laptop with only the game and expansions/ stuff packs installed.

heres my diag:

------------------
System Information
------------------
Time of this report: 10/14/2012, 17:44:11
       Machine name: ERIN-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
           Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
       System Model: N56VM
               BIOS: BIOS Date: 04/13/12 18:39:38 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
             Memory: 8192MB RAM
Available OS Memory: 8078MB RAM
          Page File: 2813MB used, 13340MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 4000
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_14771043&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: LGD02D9
        Native Mode: 1920 x 1080(p) (59.906Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2696 (English)
     Driver Version: 8.15.10.2696
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/2/2012 09:28:16, 8087040 bytes

Please can you advise?

[crinrict]

Do you only have that graphic chip in your computer or a switchable card ? The chip is below specs. You need at least 128 MB of dedicated memory. You only have 64.

If you do have another card in there, make sure it's running when you start the game.

If not, try lowering your graphic settings.

[onlyerin]

I have a NVIDIA GT 630M 2GB.

Sorry, but how do I switch?

[crinrict]

Not sure. Do you have some program in your system tray for the cards where you can choose which one is running ?

On mine I can right-click on the desktop and have a program for with which I can switch.

[onlyerin]

I figured out how to switch the graphics but it hasn't helped...

now I really don't know what to do lol

[crinrict]

Check this article if it's any help to you: http://simswiki.info/wiki.php?title=Game_Help:Getting_new_graphics_cards_recognized_by_the_game