2012-10-01 01:47 AM
My old computer died losing all my information on it. I have installed my Sims 3 game on my new computer, and am trying to install my Sims 3 PETS. I can find my cd and case but cannot find the booklet that comes with it that has the code on it that you need to install the game. It is registered to my account on the Sims web site. Is there any way to retrieve it from there or does anyone have a telephone number to call about it? Thanks
Solved! Go to Solution.
2012-10-01 08:09 AM
If it's registered to the Sims 3 site, customer support can get you your code.
See this thread for details: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...
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Please accept a solution if your issue is solved. XP is also appreciated.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-10-01 08:09 AM
If it's registered to the Sims 3 site, customer support can get you your code.
See this thread for details: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...
-------
Please accept a solution if your issue is solved. XP is also appreciated.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2014
I have the exact same problem. accept I have my code but no game disk!
November 2014
I replied to your other post, have a look