report ID 09b8a0667000ecc9

[SkyesMagic]

I bought and installed the sims 3 university life. when i tried to play it the launcher didn't show university, but where it lists my games I see University. When I started the game it had no options for university at all; and the game crashed just now.   I put up a report and my ID is 09b8a0667000ecc9

can you help me out here?

thanks

Skye

[EA_Kristi · Accepted solution]

@SkyesMagic Could you please make sure that the game is fully up to date and then run a repair? Both 'Check for Updates' and 'Repair Games' options should show when you right click the Sims 3 base games tile in Origin client.

After this check if the EP shows in the launcher. 

Let us know how you get on!

[EA_Kristi · Accepted solution]

@SkyesMagic Could you please make sure that the game is fully up to date and then run a repair? Both 'Check for Updates' and 'Repair Games' options should show when you right click the Sims 3 base games tile in Origin client.

After this check if the EP shows in the launcher. 

Let us know how you get on!

[SkyesMagic]

ok so I restarted it, and it finally showed up! Awesome! Thank you for your help!

Skye

[EA_Kristi]

@SkyesMagic Glad to hear the issue was resolved! Have fun playing :eahigh_file: