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Re: report ID 09b8a0667000ecc9

by SkyesMagic
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report ID 09b8a0667000ecc9

★★★★ Novice

I bought and installed the sims 3 university life. when i tried to play it the launcher didn't show university, but where it lists my games I see University. When I started the game it had no options for university at all; and the game crashed just now.   I put up a report and my ID is 09b8a0667000ecc9

 

can you help me out here?

thanks

Skye

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Re: report ID 09b8a0667000ecc9

Community Manager (retired)

@SkyesMagic Could you please make sure that the game is fully up to date and then run a repair? Both 'Check for Updates' and 'Repair Games' options should show when you right click the Sims 3 base games tile in Origin client.

 

After this check if the EP shows in the launcher. 

 

Let us know how you get on!

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Re: report ID 09b8a0667000ecc9

Community Manager (retired)

@SkyesMagic Could you please make sure that the game is fully up to date and then run a repair? Both 'Check for Updates' and 'Repair Games' options should show when you right click the Sims 3 base games tile in Origin client.

 

After this check if the EP shows in the launcher. 

 

Let us know how you get on!

Message 2 of 4 (72 Views)
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Re: report ID 09b8a0667000ecc9

★★★★ Novice

ok so I restarted it, and it finally showed up! Awesome! Thank you for your help!

Skye

Message 3 of 4 (61 Views)

Re: report ID 09b8a0667000ecc9

Community Manager (retired)

@SkyesMagic Glad to hear the issue was resolved! Have fun playing High five

Message 4 of 4 (59 Views)
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