in the sims 3 game my game says that i need a registed game but i have

[RP_Richardpower]

my sims 3 game says that i dont have a game registed in game but i have on the sims 3 community i have but in game it says that i dont have it and if i want to register a game i already registed on the site it says that i have a wrong code  but that is true bacause i already registed it on the site but if i look in the game i see no games i registed n my profile when i look in the game

i need a registed game to let my sim go to tour (the sims 3 showtime) but i have it registed but in my game it says not

please can anyone help me or even if EA this sees can u do something about this

[RP_Richardpower · Accepted solution]

I SLOVED IT

if u have this problem go to ur profile in game u do this

by clicking right up ur screen in the playerupdates tab

than go to ur noticeboard by clicking ur avatar in the tab

 than if ur in my noticeboard go to profile and change ur avatar  (just edit ur avatar in the game not on the website  and look if it change if it dont change try it againg)

now look at my games u will see that they are there

this will force the game to load everything from ur account so than sees the game that u registed games

and than u can close the tab and such and u can play or u can send ur sim on tour

I just found out :D

[rumbutter]

contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

[RP_Richardpower · Accepted solution]

I SLOVED IT

if u have this problem go to ur profile in game u do this

by clicking right up ur screen in the playerupdates tab

than go to ur noticeboard by clicking ur avatar in the tab

 than if ur in my noticeboard go to profile and change ur avatar  (just edit ur avatar in the game not on the website  and look if it change if it dont change try it againg)

now look at my games u will see that they are there

this will force the game to load everything from ur account so than sees the game that u registed games

and than u can close the tab and such and u can play or u can send ur sim on tour

I just found out :D

[CarmelitaD]

Thank you for the solution

There was one more step that I had to do. After clicking 'update', I also had to click the 'refresh' button. Then, just like magic, all my games appeared.

Couldn't have done it without your excellent help.

Happy simming!

[rumbutter]

@CarmelitaD

awesome and i am really pleased for you had my fingers crossed for you so big YAY your games are back

[CarmelitaD]

Hurrah, Hurray, Huzzah! Have hosted a friend's sim and sent gifts. Thank you

[rumbutter]

WONDERFUL!!!  your most welcome   and thanks for letting us know it worked 

[tntterry]

That is all an outright lie telling peeps to hit the orange contact button, there is no more online chat for sims 3, believe me I have tried all hours of the day and night for 3 weeks on 2 accounts and each have two tickets running. Each time it said under 5 minutes, I have waited up to 3 flipping hours with no response what so ever. They are ignoring anything for sims 3 period! So don't waste your time.

[rumbutter]

@tntterry  try clear the internet cache and or switching browsers if using safari,opera or chrome try IE (except for Macs don't use I.E )or Firefox

[RP_Richardpower]

yes thanks and i hope i can help u guys (and myself) with onther things   

and feel free to add me as a friend for the sims 3 i have showtime and i need friends for showtime.

your sincerely Richardpower0