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how do i link my EA account to sims 3 community account?

by abbysestoso
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how do i link my EA account to sims 3 community account?

★★★★ Newbie

I've purchased the sims 3 and almost all its expansion pack via Steam.  I'd like to know how to link my EA account to sims3 account. I've tried connecting by signing up for a sims 3 account but that doesn't seem to work. It just keeps looping to the same sign up page after I click sign up. I do not know what I am doing wrong. Please help!

 

 

 

Message 1 of 16 (3,912 Views)

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Re: how do i link my EA account to sims 3 community account?

★★★★ Newbie

I'm not sure how long ago this post was made..I too was having the same issue..When you buy the game on Steam you get a Product code to put into your Origin account. after you have signed into your account go to your games and in the top right corner should be a tab that says add a game (Click Redeem Product Code) and then you should be all set, I hope this helps someone

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Message 11 of 16 (4,015 Views)

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Re: how do i link my EA account to sims 3 community account?

@abbysestoso  When you create an Origin account you should be able to log in to thesims3.com with the same login and password as Origin.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 2 of 16 (3,878 Views)

Re: how do i link my EA account to sims 3 community account?

★★★ Newbie
I have the same thing happen too me to this suck.. need help tooo
Message 3 of 16 (3,871 Views)

Re: how do i link my EA account to sims 3 community account?

@unikitty1711  Are you a Steam user?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 16 (3,848 Views)

Re: how do i link my EA account to sims 3 community account?

★★★★ Newbie

My girlfriend is having the same problem, we're unable to sign into the Sims3 for the online content. We can sign in via the web (obviously, or I wouldn't be here) and I've reset the password and done everything the support agent said, but the game still sign in, it says the email or password is invalid (it's not, I'm online here)

I'm posting about this on Facebook as well, hopefully, I'll get some help somewhere. My girlfriend's first support ticket was closed and ignored and YES, I'm a steam user.

Message 5 of 16 (3,843 Views)

Re: how do i link my EA account to sims 3 community account?

★★★★ Newbie

After wiping Micro$oft Edge's cookies and cache and Internet Exploder's cookies and cache and resetting internet settings back to defaults, I finally was able to connect online again. It's a shame that EA support staff was less helpful than the forum.

Message 6 of 16 (3,832 Views)

Re: how do i link my EA account to sims 3 community account?

★★★★ Novice

Pretty sure you cant connect Orgin to Steam

 

Message 7 of 16 (3,828 Views)

Re: how do i link my EA account to sims 3 community account?

@ChimeraGryphon  Steam installs the game differently then Origin. When you create an account in EA you use the Origin customer account portal and your login and password is the same for Origin and thesims3.com. Because Steam installs different the thesims3.com store DLC may not install correctly. You can get codes from your Steam account and use those codes in Origin. The structure of the sims games is complex as DLC addons can be problematic. I use both EA Origin and Valve's Steam and have few problems.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 8 of 16 (3,813 Views)

Re: how do i link my EA account to sims 3 community account?

★★★★ Newbie
Thanks, I think I was just doing things wrong, with the many accounts and passwords I use.
Message 9 of 16 (3,774 Views)

Re: how do i link my EA account to sims 3 community account?

★★★★ Newbie
Steam is just a platform, an entry point for all my games, it still redirects me to sims 3 (which I assume is EA/Origin). I was able to link it now. Thanks for all your replies. Standard smile
Message 10 of 16 (3,773 Views)
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