November 2012 - last edited November 2012
I bought The Sims 3 a long time ago (around launch date) and I was having trouble installing it. Later I realized that I had bought the game for the wrong OS (I bought for Mac, when my computer was Vista), so I kinda just gave up on the game. Last month I bought a new high-end gaming system, so I wanted to try the TS3 in it. Can I download it for my OS (Windows 7 now) by registering the game and using my serial number?
I tried registering it on Origin and it says the serial number has already been used. I think that I registered it on the The Sims 3 website, but I can't remmember which e-mail I used to do it. Isn't there any way of finding out?
For everything account/serial code related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum