Where is Origin Tech Support? I need to live chat. HELP!

by amber8900
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Original Post

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★★★ Newbie

I know, and I do thank you for your help Standard smile

 

Had to leave after an hour of waiting, constantly said 5 mins. Now in another queue of 30-35 mins.

Message 51 of 82 (709 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★ Newbie

I tried and the chat window changed to a 404 error.  Why?  Did they remove their live chat service?

Message 52 of 82 (573 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★ Novice

if i reset my acc it unbann ??

 

Message 53 of 82 (508 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero

You need to send a mail to accountdisputes@ea.com if you wnat to dispute a ban.

Here's more details: https://help.ea.com/article/information-about-banned-or-suspended-accounts

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 54 of 82 (510 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★ Newbie
My account will not let my verify my email
Message 55 of 82 (473 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero (Retired)

@doubledunn 

 

contact CS directly via live chat

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 56 of 82 (473 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★ Novice

I don't see the chat system?

Message 57 of 82 (453 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★ Newbie

not sure if you can help but im am not getting anywhere with phoning or getting an advisor to call me my sons FUT is locked and dont know how to sort it

 

Message 58 of 82 (445 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero (Retired)

@traumaticdesires wrote:

I don't see the chat system?


 click on the next keep going and filling for example click on help with a game select a game in the menu you might have to scroll all the way down the page to select the contact us select your platform for example PC then hit next keep going until you find the chat now button

 

Message 59 of 82 (438 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero (Retired)

@calumwjmaw wrote:

not sure if you can help but im am not getting anywhere with phoning or getting an advisor to call me my sons FUT is locked and dont know how to sort it

 


 try the live chat option it could be a trusted device issue but really is best to contact CS but MorningTimeCloud may have a soloution if it a device issue

 

@MorningTimeCloud   possible trusted device issue ?

Message 60 of 82 (438 Views)