Re: WWW.EA.COM/CS

by crinrict
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WWW.EA.COM/CS

★ Novice

I recently attempted to make a purchase for buying new sims product but for whatever reason it kept saying my card number was invaild even though it wasnt so I just gave up. Then I noticed you guys charged me for $1.00 WWW.EA.COM/CS that came up on my bank statement saying its not going through till Monday the 10th. Anyway you guys can help out?

 

 

Thank you

 

Alicia

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Accepted Solution

Re: WWW.EA.COM/CS

Hero (Retired)

Have you tried contacting EA? They can be found here: https://help.ea.com/contact-us

 

I hope this helps and welcome to the Answer HQ!

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Re: WWW.EA.COM/CS

Hero (Retired)

Have you tried contacting EA? They can be found here: https://help.ea.com/contact-us

 

I hope this helps and welcome to the Answer HQ!

Message 2 of 5 (4,399 Views)

Re: WWW.EA.COM/CS

★ Novice

I dunno I've been trying to contact them all day and no one seems to be getting back to me l:

Message 3 of 5 (4,324 Views)

Re: WWW.EA.COM/CS

[ Edited ]
★★★ Newbie

The following is to inform that appeared in my bank account that you charged me a fee of $43.00 dollars twist in total $86.00, unauthorized, I donot where it came from this collection. I do not buy anything from his shop, authorities are investigating this, as this could be a fraud. if you took this money in error, please back to me. my phone number is <removed for security reasons> please Talk to me in Spanish.

Message 4 of 5 (2,623 Views)
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Re: WWW.EA.COM/CS

Hero

You need to contact a Customer Support game advisor for this

 

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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