Two copies of Sims 3 Pets

by valasia
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Two copies of Sims 3 Pets

★★★ Novice

Recently, after registering a new game, I went to check my Origin account and noticed that it lists 2 copies of Sims 3 Pets.  I only own the limited edition copy.  They have the same install date, but different game keys.  Is this normal?  Is this supposed to be a different game? (I'm really bad at remembering what games I own).  Please let me know.

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Accepted Solution

Re: Two copies of Sims 3 Pets

Hero

Contact Customer Support to take a closer look at your account

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 2 (137 Views)

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Re: Two copies of Sims 3 Pets

Hero

Contact Customer Support to take a closer look at your account

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (138 Views)