The sims 3 starter pack, no purchase history!!

[Silas_Kringe]

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@Morghax wrote:

Been only 5 more hours or so ;p wait 19 more before starting to give them attitude

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So like now?

[starlitteyes]

This is exactly my issue. Any help would be much appreciated!

[crinrict]

Did you download the Origin client and check if it's showing up there to download ?

[tammy2291]

Hello,

Having the same problem. I checked my origin account and it isn't there. It's been more than 24 hours since I redeemed it on the Sims website and nothing. When it disappeared, I redeemed the extension pack on my origin account and that showed up on my origin account, no problem. I just don't seem to have any response about the sims starter pack.

Are there any answers on this thread or just more people saying the same thing? I don't want to read 17 pages of people saying the same thing if there are no answers.

Thanks

[crinrict]

Did you download the client here: http://origin.com/download ?

[jhgbt]

I bought game Sims Starter pack with late night,Sims,high loft and there's no serial code at at I bought at GameStop $20.99

[crinrict]

Take it back to Gamestop or contact a game advsior

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

[newsarahbelle586]

I had the same kind of problem, so I contacted EA live chat and I found out I was logging in with the wrong username/password.