The sims 3 pets, Pets are completely black.

[soggymeat92]

I have been trying to play sims 3 pets and the pets are completely black?

[EA_Kristi]

@soggymeat92 To best help you could you please answer the following:

• Do you use any mods or custom content?
• Are you on an PC or Mac?
• Do you use Origin?
• Does this happen with a new save?

Thanks!