Help us improve Answers HQ! Take Survey No, Thanks

The Sims 3 registration problem

by p2l4h

Original Post

The Sims 3 registration problem

★★★★ Novice

Hi, I bought the Sims 3 base game and a couple other expansion packs online off origin and I'm having some registration problems.  I want to download things off The Exchange off the Sims website but it says I'm not registered, which is the problem.  On My Page it shows what I have bought and when I click My Messages, it says that I now have full access to the sites features.  I have retrieved my registration code and typed it in MANY times and tried to register repeatedly but each time the same thing happens.  Please help!

Message 1 of 2 (66 Views)

Re: The Sims 3 registration problem


Try clearing your browser cache or use a different browser to download. It seems the games are registered fine.

Good Luck and Happy Simmin


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 2 (51 Views)

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help