Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

by quzori
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The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

[ Edited ]
★★ Novice

Please Help me. As in the Subject, error is -5006: 0x80070057. 

 

I'm from Poland, i have Polish version of Origin, so i will try to translate error bubble:

 

There happened Error (-5006: 0x80070057) when starting the installer.

Check, if earlier installation process was ended or check if there are closed other applications.
If can't delete error, contact with seller: Electronic Arts
(http://www.TheSims3.com).

 By the way, sorry for bad english. I'm 14, so i'm not good with it.

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Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

Hero

You need to manually uninstall everything related to Sims 3.

 

Try uninstalling following the instructions here: http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

Hero (Retired)

did you uninstall then reninstall a sims 3 game or origin ?

Message 2 of 9 (2,362 Views)

Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

★★ Novice

I will say a story:

 

I wanted to install The Sims with my cracked CD, and when i installed, game didn't work, so i needed to uninstall it. When i was uninstalling the game, it said the error, so then and today i can't uninstall the game completely. In Control Panel, and in "Uninstall Programs", there exists "The Sims 3, but without an icon. As i can see in computer files, there doesn't exist any The Sims 3 file, but when i try to uninstall this "Ghost Sims", there happens an -5006: 0x80070056 error. So i thinked it's an CD error, so i bought The Sims 3 on Origin. I was happy, but when there was installing time, the -5006: 0x80070056 error happened.

 

Is it possible to help?

Message 3 of 9 (2,359 Views)

Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

Hero

You need to manually uninstall everything related to Sims 3.

 

Try uninstalling following the instructions here: http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 9 (2,532 Views)
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Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

★★ Novice

Thank you very much! I love you Standard smile (not gay) :D

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Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

Hero

well, I'm female Wink

 

Glad it worked Standard smile

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 9 (2,334 Views)

Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

[ Edited ]
★★★ Novice

Well hello,

 

So...i have kind of the same problem only mine says: Error (-5006 0x80070005) when I try to install sims 3 levensweg/generations.
Although i truly tried all of the things down below/up above...I just re-installed every game but the generations one...without any problem.

So I thought...it would have been the disc itself.

Now I bought it new, and just tried to install it again...and i still get the same error.

So i don't understand why I can install every game...but the generations one (without any problems).

So, can you tell me what to do next?

 

Greetings,

 

 

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Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

★★★★★ Newbie

i have the same problem!!! we need help pleaseConfusedmileyindifferent:

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Re: The Sims 3 (de)installation Error -5006: 0x80070057. HELP!

Hero (Retired)

did you try the solution in crinricts post ?

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