Re: The Exchange & Tattoos - Help Needed Please

by Arkeanda
Reply

Original Post

Re: The Sims 3 custom tattoos not showing up

Hero

Don't really remember what it was. What's the alternative ?

Customer Support can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 21 of 27 (3,392 Views)

Re: The Sims 3 custom tattoos not showing up

★★★ Novice

cas part

I'll try to contact them Disappointed

Message 22 of 27 (3,390 Views)

Re: The Sims 3 custom tattoos not showing up

Hero

I think it was style then but I'm not 100% certain.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 23 of 27 (3,387 Views)

Re: The Sims 3 custom tattoos not showing up

★★★ Newbie

I have this same problem myself. I made a custom tattoo and it won't show up in the game when I install it. I also noticed that when I went to the Exchange and looked at the "contains" section of one of the tattoos, it says "Please Update Your Game" even though I'm up to date. Also, I only have the base game.

Message 24 of 27 (3,385 Views)

The Exchange & Tattoos - Help Needed Please

★ Apprentice

Hello, 


Hopefully someone is able to provide some assistance. Apologies in advance for the long post (Not having realized Answer HQ is the new help forum, I posted in the Community forums earlier with a similar thread, I will be checking both and updating as needed).

My basic system information: 

Windows 7 x64 
The Sims 3 / World Adventures / Late Night / Pets / Ambitions / Seasons 

1.42 Patch

All expansions including game launcher updated.


Several custom tattoos I've downloaded and installed from The Exchange do not seem to show up in the game's Create-a-Sim. 

- Once I start the game and enter CAS, the Custom dial under Tattoos is selectable, but the tattoos are not there (save for the ones that do work). 

- Tattoos are not shown under accessories. 

- Some tattoos do show up, such as these: 

Alice's tatoo 
Aquarius 

Some that are labeled "Style" or "CAS Part" in the launcher show up as well, but more often than not the ones labeled "Style" do not appear in the game. 

- These for example, do not show up (I have the required expansion packs): 

Blue Aquarius 
Chinese Flower 
SexyGeisha 

Majority of the tattoos listed on the front page in The Exchange sorted by Downloads / All Time do not seem to work for me.

- I have the following packages installed: 

NRaas_Overwatch.package 
NRaas_MasterController.package 
NRaas_MasterControllerExpandedTattoo.package 
NRaas_MasterControllerIntegration.package 
cmar_XCAS_TattooLocations.package 

All of them worked correctly without any errors after installation fortunately, and I have been playing them without problems. 

- Same tattoos do not work on my friend's computer. 
- I tried to re-download and re-install the tattoos, to no avail. 

- Used "Run as administrator" for both the game launcher and the Sims 3 exe.
- I also tried the instructions detailed in this thread, but it did not help (both deleting the package files from the Sims directory and using Delphy's Multi Extractor): 
http://forum.thesims3.com/jforum/posts/list/574144.page 
- I re-installed the base game (without mods), picking a tattoo to see if it would show up, then proceeded to install subsequent expansions and trying again after each one. Nothing worked. 

Several people seem unable to download tattoos and have them show up in the game, but I am unsure whether we are in the minority. 

I have pulled up several threads on the topic, but unfortunately no one seems to have found an answer yet: 

http://forum.thesims3.com/jforum/posts/list/574144.page (Same as above) 
http://forum.thesims3.com/jforum/posts/list/520120.page 
http://www.modthesims.info/showthread.php?t=479700 
http://forum.thesims3.com/jforum/posts/list/327230.page 

This is the most recent one that I know of: 
http://answers.ea.com/t5/The-Sims-3/The-Sims-3-cus...toos-not-showing-up/td-p/65092 

I am unsure as to why leopard print would not work for the OP, but would for Agent crinrict. The only thing I can think of is a needed expansion pack not listed in the requirements prior to downloading - In which case a lot of tattoos have missing requirements. 

I have tried everything I can think of and / or read about. If people are able to download these tattoos enough off The Exchange and have them show up in game, then it is probably something on our end? 

Chinese Flower for example, has over 42,000 downloads. We must be doing something wrong - Hoping to figure out what the "something" is. 

If it is possible, would someone be able to offer some insight into this problem for us? Or download the mentioned tattoos that do not show up (linked at the top) and let us know if it does work for you - And if it does, what expansion packs and / or mods you may have installed. 


Again, apologies for the long post, and thank you very much in advance.

Message 25 of 27 (3,354 Views)

Re: The Exchange & Tattoos - Help Needed Please

★★★ Newbie

I am having precisely the same problem. I just downloaded a huge number of tattoos from the exchange, and only 7 of them actually show up in CAS, and one of them is just a recolour of the default mermaid tattoo.

 

When I look at my sims launcher, I can see all these tattoos, but they are all labelled as "style", while some have a "style" entry and a "CAS Part" entry. Like so:

 

http://i224.photobucket.com/albums/dd160/Jangji/TS3%20Tattoo%20Glitch%201_zpsmnusrdpl.jpg

 

Additionally, only some have their own thumbnails. The rest seem to have copied the thumbnail of another of the tattoos.

 

In any case, some of the tattoos I have showing in my Game Launcher under Installed Content:

 

http://i224.photobucket.com/albums/dd160/Jangji/TS3%20Tattoo%20Glitch%202_zpsvxkxckhx.jpg

 

And my CAS sorted for custom content looks like this:

 

http://i224.photobucket.com/albums/dd160/Jangji/TS3%20Tattoo%20Glitch%203_zpsyyzq6xza.jpg

 

So the only ones showing up are

  • the arm band, which is called "Llna" as a Style object and "tenshlak_tribal10" as a CAS Part object,
  • the chinese love character, which is called "Zank" as a Style object and "tenshlak_chintattoolove" as a CAS Part object,
  • the tribal dragon, which is called "lost dragon" as a Style object and "uutattoo celtic dragon 2" as a CAS Part object,
  • the Fairy Tail symbol, which is called "Fairy Tail" as a Style object and "LGP Tattoo #030" as a CAS Part object,
  • the Naruto ANBU symbol, which is called "naruto tattoo" as a Style object and "ANBU Tattoo" as a CAS Part object
  • and the Deathly Hallows symbol, which is called "Deathly Hallows" as a Style object and "Deathly_Hallows_TattoobyAlleyLee" as a CAS Part object.

 Interestingly, there is a CAS Part tattoo, the "Tattoo tribal wings 01", with a Style name "Tatouage", that doesn't show up in CAS.

 

Further note: I don't have Ambitions, but I made sure when I was taking tattoos from the Exchange that they were tattoos that didn't list Ambitions as a requirement. I did grab a few in the hope they might work anyway, but the Launcher won't even install them without Ambitions. So between the OP saying that nothing changed after getting Ambitions, and the fact that a few of them are working, I'm tempted to say that isn't the problem here.

 

What to doooooooo how can I have a perfect Derek Hale without his Triskele tattoo?! I actually found a Triskele tattoo on the Exchange, I was so excited, but it's not woooooorking!! 

 

Message 26 of 27 (2,116 Views)

Re: The Exchange & Tattoos - Help Needed Please

[ Edited ]
★★★ Newbie
I'm having the same problem as well. I've downloaded most of the popular tattoos from the exchange (using the Sort by: Downloads/All Time tabs at the bottom) and none of them work for me. I have all the expansions packs. Ambitions EP did not fix my problem. I have sorted in CAS in the tattoo section for the custom content only and still nothing. They all show up as "style" in my installer too. I don't know what to do and give up on it. I think it has something to do with the game not registering the player created content. It's very frustrating. If someone ever figures it out, I guess I'll be waiting.
Message 27 of 27 (1,885 Views)