January 2019 - last edited January 2019
Simmers, on Wednesday, 30th January 2019 starting at 12 noon Pacific we will be carrying out maintenance on The Sims 3 servers.
During the maintenance www.thesims3.com, The Exchange, My Page, and The Sims 3 Store will be unavailable while The Sims 3 will remain playable offline.
We will let you know here once the maintenance is completed. Thank you for your patience.
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February 2019
Maintenance is over. Thanks for your patience, and sorry for the inconvenience.
If you are still seeing any strange behaviour on the website, please follow these steps to clear some old data on your computer:
1.- Flush your DNS cache.
You can find instructions on how to do so here (scroll down until you see the Flush DNS section, and perform the steps only in that section).
2.- Clear your browser cache and cookies
This is done differently depending on your browser. If you are not sure how to do this, let us know which browser you are using or search on your browser's support website for information.
If after doing this you are still having any issues, please, let us know.
Thanks!
February 2019
Maintenance is over. Thanks for your patience, and sorry for the inconvenience.
If you are still seeing any strange behaviour on the website, please follow these steps to clear some old data on your computer:
1.- Flush your DNS cache.
You can find instructions on how to do so here (scroll down until you see the Flush DNS section, and perform the steps only in that section).
2.- Clear your browser cache and cookies
This is done differently depending on your browser. If you are not sure how to do this, let us know which browser you are using or search on your browser's support website for information.
If after doing this you are still having any issues, please, let us know.
Thanks!