Supernatural Won't Appear

by Christanina19
Reply

Original Post

Accepted Solution

Supernatural Won't Appear

★★★ Novice

 I brought the Sims 3 Supernatural from the origin store as a pc download and I have not seen the game in the origin client yet. It has been 24 hours. I have refreshed the origin client, logged in and out, and uninstalled and re-installed the client. Nothing has worked. How do I get my game?

Message 1 of 3 (168 Views)

Accepted Solution

Re: Supernatural Won't Appear

Hero

What country are you in ?

 

If it has been released for your country, I would contact Customer support


They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


View in thread

Message 2 of 3 (174 Views)

All Replies

Re: Supernatural Won't Appear

Hero

What country are you in ?

 

If it has been released for your country, I would contact Customer support


They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 3 (175 Views)

Re: Supernatural Won't Appear

★★★ Novice

I live in  America. I contacted them and now I'm waiting for them to get back to me.

Message 3 of 3 (164 Views)