Sound issues in Sims 3

[ToMira9192]

In Sims 3, for some reason, I can't hear any sounds while playing. I recently bought and installed Seasons expansion pack, and I'm not using mods. I'm playing in a family of two in Riverview.

Basically what happens, is that when I load the saved game, I hear no sounds from the game at all, or I can hear some basic talking and clicking sounds, but after a few seconds the sound stops. This is the first time something like this happens, and I've had my Sims 3 for over a year now and I've bought many expansion and stuff packs. These issues started after I moved into a new house some Sim days earlier.

I deleted Options.ini file and DeviceConfig.txt files from the Sims 3 folder in my documents in order to try to fix the issue (I saw the tip in an other website), however it didn't fix the issue.

I have the latest patches and drivers are up to date.

[crinrict · Accepted solution]

Go to documents\ea\thesims3 and delete these files

• CASPartCache.package
• compositorCache.package
• scriptCache.package
• simCompositorCache.package
• socialCache.package

[crinrict · Accepted solution]

Go to documents\ea\thesims3 and delete these files

• CASPartCache.package
• compositorCache.package
• scriptCache.package
• simCompositorCache.package
• socialCache.package

[ToMira9192]

Big thanks, that fixed the issue!

[candiekat]

I deleted the files without the success.  The only change I've made was to upgrade to Win 8.1 Pro.  Any other suggestions?

[crinrict]

Check if there are new drivers for your audio.

[TylerJG92]

what if i tried what you did there but my sound still cuts out, the wird part is it stops working altogether when i change the speed and dosent start working again untill i re-launch the game

[Ghiby]

I had a similar sound issue, I was able to hear the basic sounds, however not the sounds made by the Sims "talking" or the sounds build in the UI when we click on some items, or in Buy and/or Build mode etc.

I deleted the cashe files as you said and it did fixed my problem, so thanks a lot

[Theresa_Turner65]

im having the same problem with my game,while game is loading i hear sound.once the game is loading the sound stops,ive deleted those files made no difference,i also checked my sound on my comp,all my drivers are updated for my sound,nothing to be done there.i cant resolve this problem.

[Eliteplayer456]

Have you tried updating your sound driver https://www.drivereasy.com/knowledge/sound-keeps-cutting-out-on-windows-10-solved/

[RabbitPixey]

@crinrict I deleted the files but when I launched my game the files came back and I still have no sound, am I doing something wrong?