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Sims 3 won’t allow me to play on new laptop

by brimg96
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Original Post

Sims 3 won’t allow me to play on new laptop

★★★★ Newbie

I just bought a Lenovo laptop (windows 10) and I’ve downlaoded the sims 3 but it won’t allow me to play the game. It brings be all the way to the screen where you pick your town but when I try to click the check mark to begin it does literally nothing. I’ve uninstalled TS3 already and it’s still giving me this issue. I went out and bought a laptop mainly so I can play the sims. Please help!!

Message 1 of 3 (82 Views)

Re: Sims 3 won’t allow me to play on new laptop

@brimg96  Please run a dxdiag and attach the file to a post here (use the Browse button).  This will cover a whole host of issues at the same time.  Please also list the packs you've installed.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (76 Views)

Re: Sims 3 won’t allow me to play on new laptop

@brimg96  Did you enable .net framework in the control panel - programs and features - turn windows features on or off?  This is not enable by default and is required by Sim 3 to run.

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 3 of 3 (67 Views)
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