Sims 3 tells me to insert the disc even though i bought it online.

by AD1677
Reply

Original Post

Sims 3 tells me to insert the disc even though i bought it online.

★★★ Newbie

I bought the game and have tried to load it, I was able to play it until i tried to install an expansion pack. Now it doesn't load and I uninstalled and installed but still doesn't load. Any help much appreciated.

Message 1 of 2 (205 Views)

Re: Sims 3 tells me to insert the disc even though i bought it online.

@AD1677  Are you playing on a mac?  (This is a common mac issue.)  If so, try running the Super Patch (digital download version) to patch the game to 1.67.  For some reason, your launcher doesn't list a patch level at all, which is strange, but hopefully, patching manually will fix that.  (If you have a Windows system and have either an Origin or Steam install, don't try to patch.)

 

https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

 

If this doesn't fix the problem, it might be a good idea to do a clean uninstall, reinstall only the base game, and then run the Super Patch.  If the game launches and loads a new world, you can then install your packs.

 

https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

 

If this doesn't help either, please either provide your computer's specs, or run a dxdiag (Windows only) and attach the results to a post using the "browse" button.  Please also list the packs you've installed or would like to install.

 

gather mac specs:  https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

dxdiag:  https://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-PC-Only/m-p/1049584/thread-id/47181

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (185 Views)