Sims 3 simpoint purchase

[zemalia7]

I purchased one simpoint bundle for $40 but have been charged 8 times. My billing history only shows one charge but my mobile banking shows 8 charges. I need this fixed please or need to be directed to somewhere this can be fixed.

Thanks

[rumbutter]

since this is a public forum we cannot help you since it would involve accessing your account  

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

[roberta591]

You'll have to take this up with EA customer support directly. This is a user helping user forums.

I really have to learn to type faster.