Re: Sims 3 Crashing on Mac

by caspinwall
Reply

Original Post

Accepted Solution

Sims 3 Crashing on Mac

★★★ Newbie

So I have been playing TS3 on a Mac for a few months now and it keeps crashing after showing a purple cross in live mode or a red one when I am in edit town or just the general town view. Error 12 is also a common one as is a debug message. I have no mods or custom content. And I can't get anyhting done if I save and quit the game every 5 mins. Could somebody help me with this? 

Message 1 of 2 (159 Views)

Accepted Solution

Re: Sims 3 Crashing on Mac

Champion (Retired)

@ManTheHan96 wrote:

So I have been playing TS3 on a Mac for a few months now and it keeps crashing after showing a purple cross in live mode or a red one when I am in edit town or just the general town view. Error 12 is also a common one as is a debug message. I have no mods or custom content. And I can't get anyhting done if I save and quit the game every 5 mins. Could somebody help me with this? 


Hi

 

Error 12 and the red cross before crashing (as well as the debug error) is your game running out of free memory. Even if you have a lot of RAM in your Mac, the game uses it very inefficiently and it runs out and causes crashing. You can fix this by manually resetting the memory yourself while playing and before saving. See the links in the tips below for further info.

 

Caspin

 

Tips for Mac simmers

Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.

Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

I restart my computer before I play TS3. Close down other things that are running in the background. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.

Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.

Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating to at least that level. The current patch is 1.67.

The game runs better if you switch off the memories system and disable the in-game Store and social features.

For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here: http://bluebellflora.com/how-to-play-the-sims-3-on-a-mac/

View in thread

Message 2 of 2 (177 Views)

All Replies

Re: Sims 3 Crashing on Mac

Champion (Retired)

@ManTheHan96 wrote:

So I have been playing TS3 on a Mac for a few months now and it keeps crashing after showing a purple cross in live mode or a red one when I am in edit town or just the general town view. Error 12 is also a common one as is a debug message. I have no mods or custom content. And I can't get anyhting done if I save and quit the game every 5 mins. Could somebody help me with this? 


Hi

 

Error 12 and the red cross before crashing (as well as the debug error) is your game running out of free memory. Even if you have a lot of RAM in your Mac, the game uses it very inefficiently and it runs out and causes crashing. You can fix this by manually resetting the memory yourself while playing and before saving. See the links in the tips below for further info.

 

Caspin

 

Tips for Mac simmers

Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.

Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

I restart my computer before I play TS3. Close down other things that are running in the background. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.

Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.

Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating to at least that level. The current patch is 1.67.

The game runs better if you switch off the memories system and disable the in-game Store and social features.

For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here: http://bluebellflora.com/how-to-play-the-sims-3-on-a-mac/

Message 2 of 2 (178 Views)