2013-04-21 05:14 PM
On April 18th i ordered the physical copy of the sims 3 pets and i still have not recieved any type of comformation nor has anything showed up in my origin account..Why is it taking so long to process?
2013-04-21 05:42 PM
For everything related to a purchase you made, please contact Customer Support
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Beware that there's no longer an Email option
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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