SIMS Registration code already used

[chesnutrules]

 we had to uninstall SIMS3 and reinstall - but we get error meassage saying registration code already in use

[rumbutter]

where do you get the message ? when trying to activate on Origin or on installing on the blue window with the sims ?

For Origin

You don't need to re-register again. Simply login with your Origin account and download your game/s

if on the blue Installation window contact CS

if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/ 2.Click on the orange NEXT button 3.Select a platform 4.Click on the orange NEXT button 5.Select a topic and describe your problem in a few words 6.Click on the orange NEXT button 7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...