2012-09-11 07:13 PM
I've had the Sims 3 for ages and it has always worked on my laptop. I hadn't played it in a while and now it won't run! I've tried unloading them all and reloading them on and that didn't work. I've just bought the Sims 3 supernatural and added that and it still doesn't work so it's not the disk. Everytime I try to run it the screen comes up like its about to load but it's just jet black , although the mouse is the Sims loader on. Then after a short amount of time it just closes itself down into its own tab and brings you back to the desktop. Everytime I click the tab the same thing just happens over and over again! Then when I try to close the program down, it won't work and I have to log off or starts the task manager. What can I do?
2012-09-11 07:19 PM
Are you using custom content or mods ?
Try this
Resetting the game to factory settings without reinstalling
Many problems can be pinpointed on custom content or corruption in your user data. There's an easy way to reset your game to factory settings without going through the ordeal of reinstalling the whole thing (Path can be different depending on your OS):
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-09-11 07:24 PM
I havnt played it since i unistalled it all and reinstaleld it as it still wont play so shouldn't it already be at factory settings?
2012-09-11 07:57 PM
Uninstalling usally leaves the user files behind, especially cc and mods.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-08-21 05:00 PM
Ive had this problem for awhile now.. I installed the sims with all my expansions onto my laptop. Ran the game.. it was fine. I decided to download about 10 houses... then tried to load my game. Didnt work. So of course I removed my newly downloaded items.. Still didnt load. So i temp. deleted ALL downloads... NOTHING! I even tried the "load game without any custom content" button, and it STILL WONT LOAD! I dont know what to do.. ive never had a problem like this before. It use to eventually load.. but not this time. Someone please help!
2013-08-28 05:08 PM
I'm having the same problem! the screen goes black and the hourglass popos up but in task manager the game always shows as not responding.
2013-08-28 08:55 PM
Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2015
Try Uninsraling it then request installing it use Origin
August 2017
This exact problem just happened to me and now my Sims 3 will not work no matter how many times I restart, or uninstall, or whatever!!
December 2018
The discs don't work anymore but if you registered your games, you will need to log into origin and download them onto your computer.