2012-08-04 07:56 PM
I have got Sims 3 but pre owned and the code was previously used so I now can not register my game. I'm not interested in the bonus points or anything I just want to download things but can't because my game isn't registered. Any help would be great thanks
2012-08-04 10:47 PM
I don't think you can get a new code on a used game.
Is there a possibilty you could get the account of the previous owner ?
You could try contacting Customer Support. I don't think anyone else is able to help with this.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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