Registering Old game online - please help :(

[slrx328]

I've had the Sims 3 since it first came out where I had originally registered it online.

However I recently got a new laptop, found the code and reinstalled it.

The only problem is I can't remember the email and password I had originally registered it as.

Now I cannot download anything from the exchange like I really wish to.

Is there any way to fix it? Im just so confused I don't know how to get it to work.

[crinrict]

If you still have the serial code, Customer Support might be able to help you out.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.