Re: Origin won't let me play sims 3

by puzzlezaddict
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Original Post

Re: Origin won't let me play sims 3

@Hefa224  Alright, try installing .NET framework 3.5 directly:

 

https://www.microsoft.com/en-US/download/details.aspx?id=21

 

When installing, it's best to do so as an admin—right-click on the download and select "Run as Administrator."

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 11 of 16 (1,251 Views)

Re: Origin won't let me play sims 3

★★★★ Novice
@puzzlezaddict Hi I'm really sorry for the late reply, Ive been quite busy this week. I downloaded the net.framework 3.5 and I tried running it as admin, as well normally, but it won't open for some reason.
Message 12 of 16 (1,216 Views)

Re: Origin won't let me play sims 3

@Hefa224  Don't worry about the delay; people get busy all the time.

 

Can you post a screenshot of your list of Windows features?  Here's how to bring up the list:

  • hit Windows key-R
  • type "appwiz.cpl" (without quotes) into the search box, and enter
  • On the left of the File Explorer window, click the words "Turn Windows features on or off" (you need to be on an admin account to do this)
  • To take a screenshot, hit Windows key-shift-S and drag your cursor over the part of the screen you want to capture

These are the features I'm most interested in:

Windows features (+.NET).png

 

It would be useful to see what your computer lists here.

 

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 13 of 16 (1,202 Views)

Re: Origin won't let me play sims 3

★★★★ Novice

Hi thank you so much for your reply. I have attached the screenshot here. :-) 

Message 14 of 16 (1,190 Views)

Re: Origin won't let me play sims 3

[ Edited ]

@Hefa224  Thanks, and that looks normal, at least.  There's still something weird going on with your system though, otherwise the tools should have run without any errors.  The first thing you should do is run a virus/malware scan, to cover all of your bases.

 

If that doesn't turn anything up, try uninstalling and reinstalling your VC++ runtime libraries.  Click the Windows icon in the lower left corner of your screen, select Settings > Apps, and scroll down to the "Microsoft Visual C++ Redistributable" entries.  Click on each one to uninstall.

 

This site offers a download that will install all the runtimes at once.  (The site is in German, but the download button is pretty obvious, on the right near the top of the page.)  When installing, you can uncheck all the boxes except for "Visual C++ Runtimes."

 

https://www.computerbase.de/downloads/systemtools/all-in-one-runtimes/

 

Or, if you'd prefer, you can replace your runtimes manually.  Be sure to replace both the x86 and x64 versions if you already have them.  (You don't need the IA or ARM versions.)  Not all apps use both, but if it's installed on your computer, it wound up there for a reason, and installing an extra version won't hurt.  Here are the individual downloads.

 

2015 and newer—this has links for all versions except for 2005 (which Sims 3 uses), but you'll need to sign into your Microsoft account to access some of them:  https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

2005:  https://www.microsoft.com/en-us/download/details.aspx?id=26347

2008:  https://www.microsoft.com/en-us/download/details.aspx?id=26368

2010:  https://www.microsoft.com/en-us/download/details.aspx?id=26999

2012:  https://www.microsoft.com/en-us/download/details.aspx?id=30679

2013:  https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

You can try launching Sims 3 again, and if that doesn't work, running the .NET repair and install tools.  If none of this works, the next step would be updating to Windows 10 build 1903.  The update often fails when run through Settings, but you'll have more success using Microsoft's update site.  The button to install 1903 is right at the top.

 

https://www.microsoft.com/en-us/software-download/windows10

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 15 of 16 (1,175 Views)

Re: Origin won't let me play sims 3

★★★★★ Newbie

THIS WORKED THANKS Standard smile 

Message 16 of 16 (999 Views)