Origin/the sims 3 Error 12/13 [ Edited ]

[BGH22]

Even if I can go off line, it still does not solve my problem of not being able to bypass the launcher. There is no reason origin should be hijacking my game. If I want to play from my desktop I should be able to do that without logging into origin. I still cant run the game as admin. Playing off line while logged into origin will not solve the issues of error 12 saves.  In a sense EA is hijacking my computer and they have no right to do so.

[rumbutter]

sorry for delay in reply got a storm going on which has made the internet drop considerably one to two bars  it's taking longer and longer for the pages to load up error 12 is usually to with memory,  and I have to get to get of  the compete for a bit with this weather

when you did the system restore did you check for left over files and registry keys related to the sims 3 totally remove anything sims 3 related as the system restore redoes the OS but other files can and are maybe left   left on the computer

[BGH22]

Error code 12 is memory however I have 750 GB of memory. EA even told me last week I should not be getting error 12.  I sent them my dxdiag. I believe it is due to Origin and the launcher. My computer would notify me high disc usage on both Origin and the launcher. When I could bypass origin and the launcher I had no problem with saves. EA is the one who told me to bypass the launcher to fix the problem and it worked but that was before the system restore and the new insatll of the game

I did a full system restore back to factory. No sims files were on here when I did a clean install. The sims is the only game I have on here and was the only game I had on here before the system restore.

[rumbutter]

750GB of memory that's the hard drive space  the RAM is memory so how much RAM do you have actually please post your DxDiag here for someone to look at

[BGH22]

My ram is 8gb. 64 bit. EA already looked at my dxdiag which has nothing to do with save issue or origin problems. This is an EA problem. If no one in this forum has a fix to bypass the launcher than I will just try to call EA in the morning

No offence but I answered all info on the first page and at this point I am repeating myself. I have NO MEMORY SAVE ISSUES when I bypass the launcher and origin. My saves run very quickly with no error!!!!!!!!

[BGH22]

interesting my dxdiag reads error crash report Origin. I never got that before this new version of origin

[BGH22]

per dxdiag EA has confirmed Origin has altered my TS3W file and Origin is running my game as admin and will not let me run my game as admin. EA said they will get back to me since at the moment they do't know what is causing the problem.

[crinrict]

When did you buy your base game ?

[BGH22]

I bought the game 2009 on disc but I am using the download version. I actually have 2 different download versions, the original and a newer version perchased in 2013. I tried both versions when uninstalling and reinstalling and same thing no change.

[BGH22]

This is what the errors look like in DxDiag when origin has taken over your TS3W file as admin

+++ WER1 +++:
Fault bucket -626296751, type 5

Event Name: RADAR_PRE_LEAK_WOW64

Response: Not available

Cab Id: 0



Problem signature:

P1: TS3W.exe

P2: 0.2.0.209

P3: 6.2.9200.2.0.0

P4:

P5:

P6:

P7:

P8:

P9:

P10:
+++ WER4 +++:
Fault bucket 73222202080, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Origin.exe

P2: 9.4.7.2799

P3: 534f0142

P4: Qt5Core.dll

P5: 5.1.1.0

P6: 52e174a7

P7: c000041d

P8: 001e7a93

P9:

P10: