No Canada option

by Opalwing
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Original Post

No Canada option

★★★ Newbie

Hi, I am trying to purchase SimPoints and in both the option for Paypal and Credit card there is no option for Canada. Also it keeps saying that my email is not valid. Not sure what else to try.

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Re: No Canada option

★★★ Pro

If your having payment issues and email account issues contact EA direclty. We cant get into accounts here in the fourm

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

Message 2 of 3 (104 Views)

Re: No Canada option

Hero

Do you have your country set to Canada at the top of the page ? If you have it set to US, that's all you get.

 

There's a little flag icon where you can change the country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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