2013-04-29 09:21 AM - edited 2013-04-29 09:27 AM
I recently bought a new laptop, installed all my Sims 3 expansions but it froze after 10min of gaming and wouldn't save. I had a look at the CD and it says 0 free bytes of 5.55 bytes. I read up on it and it suggests that's why it wont save. How can I free up space on my CD or play normally as I could on my previous laptop? I have now uninstalled all the games.
2013-04-29 01:07 PM
You don't need space on the CD. The game needs to be installed on your hard drive and then you should save the games to your hard disc. You can't write on the CD.
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Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-04-29 03:49 PM
------------------ System Information ------------------ Time of this report: 4/29/2013, 16:45:33 Machine name: DELLVOSTRO-LT Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Vostro 3560 BIOS: InsydeH2O Version 03.72.24A13 Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz Memory: 8192MB RAM Available OS Memory: 8068MB RAM Page File: 3481MB used, 12651MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 120 DPI (125 percent) DWM DPI Scaling: UnKnown DxDiag Version: 6.01.7601.17514 32bit Unicode
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.
-------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)
--------------- Display Devices --------------- Card name: Intel(R) HD Graphics 4000 Manufacturer: Advanced Micro Devices, Inc. Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_056E1028&REV_09 Display Memory: 4095 MB Dedicated Memory: 1064 MB Shared Memory: 3031 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: SEC5448 Native Mode: 1920 x 1080(p) (59.999Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32 Driver File Version: 8.15.0010.2696 (English) Driver Version: 8.951.9.1000 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 3/19/2012 13:01:54, 8087040 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4226-11CF-C777-6425B7C2C535} Vendor ID: 0x8086 Device ID: 0x0166 SubSys ID: 0x056E1028 Revision ID: 0x0009 Driver Strong Name: oem36.inf:ATI.Mfg.NTamd64.6.1:iIVBM1ML_PROXY:8.951.9.1000ci\ven_8086&dev_0166&subsys_056e1028 Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
2013-04-29 09:13 PM
Check if there are new drivers for your graphic card.
Could you check how much disc space you have left on your c drive ?
What error are you getting when trying to save ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-04-30 08:46 AM
There are none, I've checked.
The disk space is 127 GB of 214 GB space available
Sometimes the game saves and sometimes it doesn't, but it gets a black screen after 5min sometimes or when I want to create a sim?!
2013-04-30 03:28 PM
So it basically crashes when you try to save ?
DId you try turning down your graphic options and turn off mirror reflections in your game graphic options ?
Do you have seasons and did you do some building ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-05-01 07:29 PM
No, sometimes it crashes during the game too?!
I have many expansions, took hours to upload and now I cant even play the game properly :-(
2013-05-01 09:41 PM
@crinrict wrote:
DId you try turning down your graphic options and turn off mirror reflections in your game graphic options ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads