(MAC) Redemption code used before [ Edited ]

[leesie93]

I recently swaped from a PC to a macbook air, i was told that i would be able to load my sims games onto my new laptop using origin. i have dowloaded origin and created an account but when i typed in the redemption code from my sims game it says the code has been used before. I used the sims game on my old PC could this be why? and how do i make it work on my new mac as i cannot insert a disc into it?! HELP

[Andromache2013]

Did you not have a Origin account before which you used to play the games with? You need to log in with that account. 

Alternatively - if you have a Sims 3 account, try logging in using those details. The accounts should connect and you should see your games under the My Games tab.