Re: Lost my Expansion Pack?

by annas_originid
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Lost my Expansion Pack?

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★ Novice

I'm not sure if there was anyone else looking for the same help as me, I've looked for a while and couldn't seem to find anyone. Anyways, about a year or two ago, I bought "The Sims 3: University Life", back when I bought it The Sims 3 wasn't connected with Origin, therefore, I couldn't save the University Life game to my origin account (which I didn't have an Origin account at the time). Then I lost my University disc along with the product code, but I thought that it was okay because it was installed on my computer, but then my computer broke about a year and a half later...By then, I had Late Night, Pets, Generations, Ambitions, Island Paradise and Seasons and Origin was now connected with The Sims 3. I had bought the rest of the expansion packs I owned over Origin so they were connected but since University Life was bought at a local Game Shop and it was a hard-copy, it wasn't synced to Origin but I could still play it (before my computer broke). Just a few months ago I finally got a new computer, and now I can't play University Life..It doesn't show that I ever bought it since it wasn't connected to Origin. Is there anyway I can install/play University Life again without buying it?

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Re: Lost my Expansion Pack?

Hero (Retired)

Hi there @annas_originid

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

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Re: Lost my Expansion Pack?

Hero (Retired)

Hi there @annas_originid

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

Message 2 of 3 (223 Views)

Re: Lost my Expansion Pack?

★ Novice

Alrighty, thanks for the reply! 


 

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