Re: Lost Product Key

by crinrict
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Lost Product Key

★★★ Newbie

My computer crashed and I do not have the Sims 3 installed on any other computer. My booklet for the game is lost for good. I registered my Sims 3 online, is there any way that I can get my Product Key from the website since I already registered it there when I bought the game?

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Accepted Solution

Re: Lost Product Key

Hero

If it's registered to your account, Customer Support should be able to retrieve it for you.


They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 2 (278 Views)

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Re: Lost Product Key

Hero

If it's registered to your account, Customer Support should be able to retrieve it for you.


They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (279 Views)