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[INFO] The Sims 3 packs installed in Origin but now showing in the launcher

by EA_Mai
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Original Post

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★ Novice

This will not work! If I give you a code can you find out what account it belongs to!? This is not helpful at all.

Message 11 of 24 (1,641 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

Community Manager

Hi @knicholmester,

 

If this is not working for you, and you are having issues with a code, please, contact one of our advisers through EA Help, they will be able to check what's wrong, and try to help you with this issue.

 

You will find a detailed explanation on how to contact them if you need it here.

 

 

Let us know if you have any questions Standard smile

-Mai

Message 12 of 24 (1,629 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★ Novice

Thanks for trying to help. It's easiest if we buy them again.

Message 13 of 24 (1,619 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★★ Newbie

This did work for me. I don't even keep my game on Drive C, but deleting the packs reinstalled them and all is working. 

Message 14 of 24 (1,378 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★ Novice

Thank you so much!
This post solved my problem!

Message 15 of 24 (1,250 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★ Newbie

I am alos trying to do that too! I still can't find the "Spoilers" folder.

Message 16 of 24 (880 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

Community Manager

Hi @mammagirl60,

 

Sorry for the confusion: there's not a Spoilers folder. What I meant with 'open the spoiler to see...' is that you click just below that sentence where it says 'spoiler' with a grey background. If you click on it you will see a list of packs.

 

Please, let me know if that helps clarify this Standard smile

 

Welcome to Answers HQ!

-Mai

Message 17 of 24 (871 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★ Newbie
But will this delete any saved games that I have made? Or will they still be there?
Message 18 of 24 (384 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

@MoonyLuna16  Your saved game files are located in your TS3 game folder in Documents, specifically in Documents\Electronic Arts\The Sims 3\Saves.  This folder will not be affected by the process that Mai described in the first post.  Still, if it would make you feel safer, you could copy your saves to somewhere else, or you could just backup your entire game folder.  (That's a good idea anyway, as so many things can go wrong in this game.)

———————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 19 of 24 (371 Views)

Re: [INFO] The Sims 3 packs installed in Origin but now showing in the launcher

★★★★ Novice
I have this issue as well. Tried getting rid of and re-downloading but it still doesn't show up.
Message 20 of 24 (124 Views)
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