I purchased Sims 3 Night Life but now its gone

[Kaklemm]

I have used Sims 3 Night Life before playing sims 3. I have 4 other expansion packs that I can see downloaded,but Night Life is not there. In Origin it says it is purchased and to check my library but when I go to my library it does not show up. 

[puzzlezaddict]

@Kaklemm  When you go into your Origin library and click on the TS3 icon, scroll down and select More > Expansion Packs.  What does it say under Night Life?  My packs say Download or Play, depending on whether I have them installed or not.  If yours says Buy Now or Details, try clearing Origin's cache.  If that doesn't work, uninstall and reinstall Origin only ("the hard way"); this won't affect your installed games.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

If it still doesn't show up, you'll need to contact EA customer support to ask if there's a problem with your code.  Sometimes EA deactivates a code; it can be a mistake, or it can be that the code itself was bad.  But there's no way to get that information from Origin—only a support rep can tell you.

https://help.ea.com/en/contact-us/