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I can't open my games, therefore I would like to get my money back

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I can't open my games, therefore I would like to get my money back

[ Edited ]
★★★ Newbie
null

‎2012-12-12 10:22 PM - edited ‎2012-12-12 10:23 PM

I just bought two Sims games, Sims 2 Fun with Pets, and Sims 3 Town Life Stuff

 

 

Because I am unable to download my games, I request that I receive a refund.

 

 

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Re: I can't open my games, therefore I would like to get my money back

[ Edited ]
Hero
Hero
crinrict

‎2012-12-13 07:44 AM - edited ‎2012-12-13 07:45 AM

Contact Customer Support

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the option so show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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