Help us improve Answers HQ! Take Survey No, Thanks

How do you use the download code version of the Sims 3

by rondiri459

Original Post

How do you use the download code version of the Sims 3

★★★ Newbie

I recently bought the Sims 3 Expansion Pack bundle for my daughter (Adventure & Generations) and I made a new account to pay and buy the game. I found out that it automatically registers to the account and after awhile we figured out how to download the actual game through Origin, but her base game and her University expansion pack are a hard copy (the bundle pack we just bought was the digital copy) and she downloaded them to her account. She tells me that she read somewhere that each digitial copy can be downloaded on five seperate computers and so I should be able to find a registration code that she can use on her Origin account, but whenever she tries to use the serial codes sent, they are 'invalid'.


We are trying to download the bundle expansions onto her computer with the new Origin account open, but we are unsure if it will download properly to the base game. Any help? 

Message 1 of 2 (150 Views)

Re: How do you use the download code version of the Sims 3

if i understand right the  base game and uni are on a different account but are wanting to add the other games to the original games ? they need to be with the same account you wil have to contact CS they might be able to hel p you merge the accounts


They can be found here:
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site:

solutions are 50/50 they work for some and not others and vice versa
I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions
Message 2 of 2 (137 Views)

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help