Re: How do I change the computer that I play the Sims 3 on?
by crinrictOriginal Post
So I bought a new computer today and I want to install sims 3 on it, so I uninstalled it from my old computer and tried to redeem the code on origin and it told me the code was already in use. I was like, Yeah, I know, but I uninstalled it! SO CONFUSED 
. Please help me!
Do the games not show in myGames to download on the Origin client ? There's no need to redeem the codes again. Simply download the Origin client, log in and download from there.
If they don't show up, you need to contact customer support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Beware that there's no longer an Email option
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
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- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
