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Hidden Springs Issues

by cloopreesee

Original Post

Hidden Springs Issues

★★★ Newbie

I bought The Sims 3 Hidden Springs awhile back, when it first came out. I downloaded it, and it worked perfectly. After about a month of not playing, I came back. A new patch had been created so I of course patched my game. When I tried to begin a new world, a list of possible worlds to play came down, some I had purchased, some I had not. My intent was to play on my newest world, Hidden Springs, however that option was unavailable to me. The game was claiming that I had never purchased Hidden Springs, although clearly I had, as the most recently saved world had been in fact, Hidden Springs. I have since tried installing and reinstalling the game, but whenever I try to redeem the code on my Sims account, I'm told I cannot because the code is already in use. It worked the first time, so my question is, what has happened to it since?  

Message 1 of 2 (113 Views)

Re: Hidden Springs Issues


Does it show up if you turn off the ingame shop in your options ? If it doesn't, try reinstalling all Store Content using the method described here:


Check your purchase History: to redownload everything if you don't have the files anymore.

Good Luck and Happy Simmin


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
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Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 2 (111 Views)

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