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[FAQ] Save Errors (Error 12, 13, 15, 16)

by crinrict
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Original Post

[FAQ] Save Errors (Error 12, 13, 15, 16)

[ Edited ]
Hero

Problem

 

While saving I get the error message: Error 12 (or 13 or 15 or 16). Please see Read-Me for more information.

 

Meaning of the Errors

 

Error 12: World file save failure. Mostly Memory related

Error 13: Post-save callback failure. Unclear what that means. They fixed an error that was causing this and it seems to not occur as often.

Error 15: Open failure. You probably don't have enough rights to write in the folder.

Error 16: Loose file copy failure. The file cannot be (over)written.

 

Avoidance & limitation of possible loss

 

  • Since Error 12 seems to be caused by memory issues, a 64-bit operating system and at least 4 GB of RAM might help avoiding this error. EA altered the executable file with Patch 1.17/etc so that the game can allocate 4 GB of RAM. It helps to upgrade your system.
  • Make sure your Computer fulfills the minimum requirements (EAs minimum requirements are a little low, especially with all EPs)
  • Save often and in cycles (5-10 savegames with different names
  • Regularly make a backup of your user files in documents.
  • Check the folder CurrentGame.sims3 in documents before starting the game. It should be empty. It only contains data during gameplay. If your game crashed, this folder might still contain something. Move or delete it's content.
  • Make sure your saves Folder in documents doesn't contain any saves with the extension .bad. Delete those, they are unusable.
  • Increase your virtual memory
  • Start your game in compatibility mode  and/or as administrator
  • If you are running Direct 10 or 11 (Windows Key - R, then type dxdiag), try installing DirectX 9 as well
  • Make sure you have enough room on your hard drive
  • Defrag your System
  • Don't play long game sessions. Quit and restart the game in between.
  • If the error occurs regularly in one game but not so much in others, move your sims to a new town. This will loose you all relationships to other Sims but you can keep your family with all their progress.
  • Custom Content and Mods can cause all kinds of Error.
  • The memory system introduced with Patch 1.21/1.22 bloats your save game enormously. This can become heavy on your RAM. Delete memories for your active/inactive Sims that you don't need.

Suggestions

 

You can try the following suggestions while the game is running and then try saving again. As soon as you get the error, the save is written to a folder with the extension .bad. You'll find it in your saves folder. Delete that folder before continuing.

 

Error 12 & Error 13 

 

  • Use save as and a new name instead of save
  • Try saving in Edit Town mode as well as live mode
  • Try saving your game paused and unpaused and at different speed levels.
  • Move your saves folder to the desktop
  • Never use save & quit. Always save your game first and then quit the game without saving.
  • Don't use spaces or special chars in your save game names.
  • If you have lots of stuff in your inventory, reduce it.
  • If all fails, quit your game without saving and restore a backup.

Error 15

 

Error 15 occurs when you don't have enough rights to access the saves folder. Make sure you have full access to the folder your saves folder is in and it's not hidden. If nothing helps, start your game as an administrator.

 

Error 16

 

Error 16 occurs because of a file system failure which can occur if you try to overwrite a file in use or  that is corrupt. Saving as with a new name should solve the issue.

 

 

------------------------------------

Did this FAQ help you with your issue ? If so, please consider pressing the XP button

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 1 of 80 (135,045 Views)

sims 3 no legacy file

[ Edited ]
★★★★ Novice

no legacy file. cant fix code error 16,12,14. game wont save  

Message 2 of 80 (134,517 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

[ Edited ]
★★★★ Pro

Just actually posted something about Error code 12.

 

Can you guarantee me that the solutions will work?

 

------------------------------------------------
If your problem wasn't solved and no one has gotten back to you - please either post again (or bump up your problem) or contact EA.

I cannot guarantee that my suggestions will help or solve your problem.

I don't work for EA or have any association with them. I also help in my own free time - so please be considerate.

If your problem was solved - please accept a solution! XP is also appreciated.

Happy Gaming!!
Message 3 of 80 (134,743 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

Hero

No, I can't garantuee you anything.

 

Do you have a 32 bit operating system or a 64 bit one and how much RAM do you have ?

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 80 (134,739 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★★★ Novice

Sometimes, is your computer. Some errors, people can help, but some, not. That's why. If your computer is not combative o play The Sims 3, u can't play, is an error (memory sometimes), etc. that's any can help.

 

Byez, Michelle Wink

Message 5 of 80 (134,687 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★★★ Novice

Hai,
I kept getting Error 12, so I went to CurrentGame.sims3 and there is 5 files in there. Should I delete them? 
PS. Tried saving in edit town. Didn't work, but saved copies of the family to library just in case.
PPS. I always use save and quit. Now I feel bad. Confusedmileyindifferent:

Message 6 of 80 (134,606 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

Hero

If your game is running, no, don't delete them. If it's not, yes, delete them.

 

How much RAM do you have and what is your operating system ? 32 bit or 64 bit ?

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 7 of 80 (134,602 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

[ Edited ]
★★★★ Novice

How do I find these? Are they in the xcpt <computername> file? if so.. I have no idea how to find out so here you go...

 

Spoiler

[Build info]
Application: Sims3
BuildTime: 2012-07-30-1733
BuildUser: slcbuilder
BuildHost: SLC1-BUILD123
BuildConfig: Release
BuldVersion: 0.2.0.165
Commandline: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: CONSTAPELS-PC
Computer DNS name: constapels-PC
User name: constapels
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.0.6000
OS service pack:
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 15
Processor revision: 17155
Memory load: 72%
Total physical memory: 2814 Mb
Available physical memory: 782 Mb
Total page file memory: 5822 Mb
Available page file memory: 2898 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 68 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.165

[Exception info]
date: 2012-09-23
time: 16.29.22
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x73875464 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x00014464

[Call stack]
C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
0x73875464

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0040ab15


[Stack data]
0feaa3a0 |<4c>a9 ea 0f df 70 23 00 12 00 00 00 15 ab 40 00 | L....p#.......@. |
0feaa3b0 | 00 00 00 00 d0 c0 a0 12 12 00 00 00 c0 e1 46 00 | ..............F. |
0feaa3c0 | cc 2a f1 00 00 00 00 00 00 00 00 00 78 d6 ea 00 | .*..........x... |
0feaa3d0 | e7 00 00 00 a4 fb 51 7d d5 70 23 00 de 70 23 00 | ......Q}.p#..p#. |
0feaa3e0 | 4c a9 ea 0f fd bc 40 00 df 70 23 00 4c a9 ea 0f | L.....@..p#.L... |
0feaa3f0 | e2 c0 a0 12 00 00 00 00 de 70 23 00 24 c8 40 00 | .........p#.$.@. |
0feaa400 | 09 00 00 00 00 00 00 00 4c a9 ea 0f 8c a4 ea 0f | ........L....... |
0feaa410 | 4f 02 7b 00 de 70 23 00 4c a9 ea 0f a0 fb 51 7d | O.{..p#.L.....Q} |
0feaa420 | de 70 23 00 c2 3e a5 00 4c a9 ea 0f 60 68 91 02 | .p#..>..L...`h.. |
0feaa430 | 48 00 aa 18 f4 a9 ea 0f 00 00 00 00 d0 01 01 04 | H............... |
0feaa440 | 53 33 00 00 80 54 c0 57 58 55 c0 57 8e 55 c0 57 | S3...T.WXU.W.U.W |
0feaa450 | cc 2a f1 00 40 1a 2a 40 4c 1a 2a 40 4e 1a 2a 40 | .*..@.*@L.*@N.*@ |
0feaa460 | cc 2a f1 00 80 cf 35 6c 66 d0 35 6c 68 d0 35 6c | .*....5lf.5lh.5l |
0feaa470 | cc 2a f1 00 a0 fb 51 7d a4 fb 51 7d b0 c5 47 42 | .*....Q}..Q}..GB |
0feaa480 | d6 c5 47 42 d8 c5 47 42 cc 2a f1 00 a0 fb 51 7d | ..GB..GB.*....Q} |
0feaa490 | 20 23 8b 16 48 23 8b 16 00 00 00 00 01 00 00 00 | #..H#.......... |
0feaa4a0 | 01 00 b9 18 a0 24 4b 18 af 24 4b 18 b1 24 4b 18 | .....$K..$K..$K. |
0feaa4b0 | cc 2a f1 00 30 fd b5 34 5a fd b5 34 5c fd b5 34 | .*..0..4Z..4\..4 |
0feaa4c0 | cc 2a f1 00 04 00 00 00 2c 55 e3 91 a6 85 a4 ef | .*......,U...... |
0feaa4d0 | 54 8c 0c 01 54 8c 0c 01 56 8c 0c 01 cc 2a f1 00 | T...T...V....*.. |
0feaa4e0 | 2d 31 39 36 31 36 39 30 37 34 37 30 33 39 38 39 | -196169074703989 |
0feaa4f0 | 33 37 36 00 a8 39 a5 00 20 3b f5 52 98 d9 7f 24 | 376..9.. ;.R...$ |
0feaa500 | 48 00 aa 18 6c aa ea 0f 60 68 91 02 00 00 00 01 | H...l...`h...... |
0feaa510 | d4 a5 ea 0f 00 00 00 00 70 51 c1 01 d4 a5 ea 0f | ........pQ...... |
0feaa520 | 43 00 3a 00 5c 00 55 00 73 00 65 00 72 00 73 00 | C.:.\.U.s.e.r.s. |
0feaa530 | 5c 00 63 00 6f 00 6e 00 73 00 74 00 61 00 70 00 | \.c.o.n.s.t.a.p. |
0feaa540 | 65 00 6c 00 73 00 5c 00 44 00 6f 00 63 00 75 00 | e.l.s.\.D.o.c.u. |
0feaa550 | 6d 00 65 00 6e 00 74 00 73 00 5c 00 45 00 6c 00 | m.e.n.t.s.\.E.l. |
0feaa560 | 65 00 63 00 74 00 72 00 6f 00 6e 00 69 00 63 00 | e.c.t.r.o.n.i.c. |
0feaa570 | 20 00 41 00 72 00 74 00 73 00 5c 00 54 00 68 00 | .A.r.t.s.\.T.h. |
0feaa580 | 65 00 20 00 53 00 69 00 6d 00 73 00 20 00 33 00 | e. .S.i.m.s. .3. |
0feaa590 | 5c 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | \............... |

[Instruction data]
738753e4 => DasmX86Dll.dll not found.

[Registers]
eip: 73875464
eax: 006f004e
ebx: 00000000
ecx: 00000004
edx: 00000002
esi: 12a0c0d0
edi: 00000000
ebp: 0feaa3a8
efl: 00010297
esp: 0feaa3a0

[Modules]
base 0x00400000 size 0x00d50000 entry 0x00e95f91 "TS3W.exe" "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x77ad0000 size 0x0011e000 entry 0x00000000 "ntdll.dll" "C:\Windows\system32\ntdll.dll"
base 0x76380000 size 0x000d8000 entry 0x763cb6ec "kernel32.dll" "C:\Windows\system32\kernel32.dll"
base 0x6e050000 size 0x001ba000 entry 0x6e06441d "d3d9.dll" "C:\Windows\system32\d3d9.dll"
base 0x77c40000 size 0x000aa000 entry 0x77c4a66d "msvcrt.dll" "C:\Windows\system32\msvcrt.dll"
base 0x76460000 size 0x0009e000 entry 0x76474205 "USER32.dll" "C:\Windows\system32\USER32.dll"
base 0x76670000 size 0x0004b000 entry 0x76679339 "GDI32.dll" "C:\Windows\system32\GDI32.dll"
base 0x76f40000 size 0x000bf000 entry 0x76f873b4 "ADVAPI32.dll" "C:\Windows\system32\ADVAPI32.dll"
base 0x765a0000 size 0x000c3000 entry 0x765eab44 "RPCRT4.dll" "C:\Windows\system32\RPCRT4.dll"
base 0x75a80000 size 0x00008000 entry 0x75a8122f "VERSION.dll" "C:\Windows\system32\VERSION.dll"
base 0x6ea40000 size 0x00006000 entry 0x6ea41210 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll"
base 0x6ea50000 size 0x0000c000 entry 0x6ea51b10 "dwmapi.dll" "C:\Windows\system32\dwmapi.dll"
base 0x014d0000 size 0x00267000 entry 0x016eaf6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll"
base 0x6b5b0000 size 0x000e6000 entry 0x6b5b1f11 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll"
base 0x74b50000 size 0x00006000 entry 0x74b51260 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll"
base 0x76c00000 size 0x00189000 entry 0x76c01792 "SETUPAPI.dll" "C:\Windows\system32\SETUPAPI.dll"
base 0x76720000 size 0x0008c000 entry 0x76724307 "OLEAUT32.dll" "C:\Windows\system32\OLEAUT32.dll"
base 0x76ab0000 size 0x00144000 entry 0x76b07ec1 "ole32.dll" "C:\Windows\system32\ole32.dll"
base 0x75cd0000 size 0x00019000 entry 0x75cd94e5 "iphlpapi.dll" "C:\Windows\system32\iphlpapi.dll"
base 0x75c90000 size 0x00035000 entry 0x75c9154d "dhcpcsvc.DLL" "C:\Windows\system32\dhcpcsvc.DLL"
base 0x76180000 size 0x0002b000 entry 0x76183e89 "DNSAPI.dll" "C:\Windows\system32\DNSAPI.dll"
base 0x77bf0000 size 0x0002d000 entry 0x77bf142c "WS2_32.dll" "C:\Windows\system32\WS2_32.dll"
base 0x76860000 size 0x00006000 entry 0x768615f2 "NSI.dll" "C:\Windows\system32\NSI.dll"
base 0x76210000 size 0x00014000 entry 0x76211245 "Secur32.dll" "C:\Windows\system32\Secur32.dll"
base 0x75c80000 size 0x00007000 entry 0x75c82c55 "WINNSI.DLL" "C:\Windows\system32\WINNSI.DLL"
base 0x75c60000 size 0x00020000 entry 0x75c61502 "dhcpcsvc6.DLL" "C:\Windows\system32\dhcpcsvc6.DLL"
base 0x76e60000 size 0x000d1000 entry 0x76e61784 "WININET.dll" "C:\Windows\system32\WININET.dll"
base 0x766c0000 size 0x00055000 entry 0x766d8c95 "SHLWAPI.dll" "C:\Windows\system32\SHLWAPI.dll"
base 0x77c30000 size 0x00003000 entry 0x00000000 "Normaliz.dll" "C:\Windows\system32\Normaliz.dll"
base 0x76550000 size 0x00045000 entry 0x7655132d "iertutil.dll" "C:\Windows\system32\iertutil.dll"
base 0x77000000 size 0x00ace000 entry 0x77070a7c "SHELL32.dll" "C:\Windows\system32\SHELL32.dll"
base 0x72640000 size 0x00087000 entry 0x72670dce "MSVCP80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll"
base 0x73860000 size 0x0009b000 entry 0x7386232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll"
base 0x77cf0000 size 0x0001e000 entry 0x77cf134d "IMM32.dll" "C:\Windows\system32\IMM32.dll"
base 0x76d90000 size 0x000c7000 entry 0x76d916b9 "MSCTF.dll" "C:\Windows\system32\MSCTF.dll"
base 0x767b0000 size 0x0007d000 entry 0x767c76ee "USP10.dll" "C:\Windows\system32\USP10.dll"
base 0x73750000 size 0x000dc000 entry 0x737513db "dbghelp.dll" "C:\Windows\system32\dbghelp.dll"
base 0x76370000 size 0x00007000 entry 0x7637154b "PSAPI.DLL" "C:\Windows\system32\PSAPI.DLL"
base 0x75ed0000 size 0x0006a000 entry 0x75ed42dd "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll"
base 0x6d480000 size 0x00071000 entry 0x6d48156e "DSOUND.dll" "C:\Windows\system32\DSOUND.dll"
base 0x747a0000 size 0x00033000 entry 0x747a3841 "WINMM.dll" "C:\Windows\system32\WINMM.dll"
base 0x74760000 size 0x00038000 entry 0x74761c6d "OLEACC.dll" "C:\Windows\system32\OLEACC.dll"
base 0x75700000 size 0x0001a000 entry 0x7570224a "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll"
base 0x6d230000 size 0x0001e000 entry 0x6d237c74 "ShimEng.dll" "C:\Windows\system32\ShimEng.dll"
base 0x761b0000 size 0x0002c000 entry 0x761b1275 "apphelp.dll" "C:\Windows\system32\apphelp.dll"
base 0x6d110000 size 0x00087000 entry 0x6d113503 "AcLayers.DLL" "C:\Windows\AppPatch\AcLayers.DLL"
base 0x76230000 size 0x0001e000 entry 0x7623152e "USERENV.dll" "C:\Windows\system32\USERENV.dll"
base 0x72b90000 size 0x00041000 entry 0x72bb3912 "WINSPOOL.DRV" "C:\Windows\system32\WINSPOOL.DRV"
base 0x75e70000 size 0x00014000 entry 0x75e71297 "MPR.dll" "C:\Windows\system32\MPR.dll"
base 0x77c20000 size 0x00009000 entry 0x77c21303 "LPK.DLL" "C:\Windows\system32\LPK.DLL"
base 0x75120000 size 0x00194000 entry 0x751863d1 "comctl32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll"
base 0x74f90000 size 0x0000a000 entry 0x74f955e0 "xinput9_1_0.dll" "C:\Windows\system32\xinput9_1_0.dll"
base 0x74f60000 size 0x00023000 entry 0x74f6b70c "glu32.dll" "C:\Windows\system32\glu32.dll"
base 0x74c80000 size 0x000cb000 entry 0x74d1c12d "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll"
base 0x750b0000 size 0x0003f000 entry 0x750bd9f1 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll"
base 0x6dd50000 size 0x002f9000 entry 0x6dd51050 "atiumdag.dll" "C:\Windows\system32\atiumdag.dll"
base 0x6ab00000 size 0x004d2000 entry 0x6ab01000 "atiumdva.dll" "C:\Windows\system32\atiumdva.dll"
base 0x10000000 size 0x00017000 entry 0x1000b563 "MsnChatHook.dll" "C:\Windows\system32\MsnChatHook.dll"
base 0x00250000 size 0x00022000 entry 0x00270980 "ShowErrMsg.dll" "C:\Windows\system32\ShowErrMsg.dll"
base 0x01b60000 size 0x0004a000 entry 0x01b7b99e "sysenv.dll" "C:\Windows\system32\sysenv.dll"
base 0x76a30000 size 0x00074000 entry 0x76a31ada "comdlg32.dll" "C:\Windows\system32\comdlg32.dll"
base 0x745a0000 size 0x00086000 entry 0x745a4c03 "COMCTL32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\COMCTL32.dll"
base 0x002d0000 size 0x00015000 entry 0x002e2250 "BatchCrypto.dll" "C:\Windows\system32\BatchCrypto.dll"
base 0x026c0000 size 0x00064000 entry 0x026feb7a "CryptoAPI.dll" "C:\Windows\system32\CryptoAPI.dll"
base 0x02570000 size 0x0003c000 entry 0x025944ea "keyManager.dll" "C:\Windows\system32\keyManager.dll"
base 0x6d250000 size 0x0010f000 entry 0x6d315722 "MFC80U.DLL" "C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL"
base 0x6d220000 size 0x0000e000 entry 0x00000000 "MFC80ENU.DLL" "C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL"
base 0x76870000 size 0x00084000 entry 0x76872469 "CLBCatQ.DLL" "C:\Windows\system32\CLBCatQ.DLL"
base 0x757a0000 size 0x00038000 entry 0x757a1d45 "rsaenh.dll" "C:\Windows\system32\rsaenh.dll"
base 0x75860000 size 0x000d7000 entry 0x75861242 "winbrand.dll" "C:\Windows\system32\winbrand.dll"
base 0x75480000 size 0x0002d000 entry 0x75481681 "WINTRUST.dll" "C:\Windows\system32\WINTRUST.dll"
base 0x75d70000 size 0x000f1000 entry 0x75d716a1 "CRYPT32.dll" "C:\Windows\system32\CRYPT32.dll"
base 0x75eb0000 size 0x00012000 entry 0x75eb35a2 "MSASN1.dll" "C:\Windows\system32\MSASN1.dll"
base 0x76830000 size 0x00029000 entry 0x768312c0 "imagehlp.dll" "C:\Windows\system32\imagehlp.dll"
base 0x75a10000 size 0x0003b000 entry 0x75a11414 "mswsock.dll" "C:\Windows\system32\mswsock.dll"
base 0x756e0000 size 0x00006000 entry 0x756e1564 "wshtcpip.dll" "C:\Windows\System32\wshtcpip.dll"
base 0x74a20000 size 0x00047000 entry 0x74a2244d "rasapi32.dll" "C:\Windows\system32\rasapi32.dll"
base 0x74a00000 size 0x00014000 entry 0x74a04631 "rasman.dll" "C:\Windows\system32\rasman.dll"
base 0x747e0000 size 0x00031000 entry 0x747e142a "TAPI32.dll" "C:\Windows\system32\TAPI32.dll"
base 0x749f0000 size 0x0000c000 entry 0x749f1ba5 "rtutils.dll" "C:\Windows\system32\rtutils.dll"
base 0x67910000 size 0x00062000 entry 0x67911412 "mscms.dll" "C:\Windows\system32\mscms.dll"
base 0x67630000 size 0x00038000 entry 0x67632969 "icm32.dll" "C:\Windows\system32\icm32.dll"
base 0x6e580000 size 0x00006000 entry 0x6e581240 "sensapi.dll" "C:\Windows\system32\sensapi.dll"
base 0x75b90000 size 0x00007000 entry 0x75b92e3b "credssp.dll" "C:\Windows\system32\credssp.dll"
base 0x75810000 size 0x00045000 entry 0x758116d9 "schannel.dll" "C:\Windows\system32\schannel.dll"
base 0x75610000 size 0x0000f000 entry 0x75618039 "NLAapi.dll" "C:\Windows\system32\NLAapi.dll"
base 0x6f1b0000 size 0x00006000 entry 0x6f1b150a "rasadhlp.dll" "C:\Windows\system32\rasadhlp.dll"
base 0x76900000 size 0x00128000 entry 0x76901a31 "urlmon.dll" "C:\Windows\system32\urlmon.dll"
base 0x75a70000 size 0x00006000 entry 0x75a71ad8 "wship6.dll" "C:\Windows\System32\wship6.dll"
base 0x6eed0000 size 0x00008000 entry 0x6eed13ea "winrnr.dll" "C:\Windows\System32\winrnr.dll"
base 0x76500000 size 0x00049000 entry 0x765011fc "WLDAP32.dll" "C:\Windows\system32\WLDAP32.dll"
base 0x6eec0000 size 0x0000f000 entry 0x6eec152e "napinsp.dll" "C:\Windows\system32\napinsp.dll"
base 0x6e9e0000 size 0x00012000 entry 0x6e9e185a "pnrpnsp.dll" "C:\Windows\system32\pnrpnsp.dll"
base 0x75520000 size 0x00027000 entry 0x7552a4d6 "MMDevApi.dll" "C:\Windows\System32\MMDevApi.dll"
base 0x74690000 size 0x00030000 entry 0x74693e73 "wdmaud.drv" "C:\Windows\system32\wdmaud.drv"
base 0x74710000 size 0x00004000 entry 0x74711030 "ksuser.dll" "C:\Windows\system32\ksuser.dll"
base 0x75620000 size 0x00007000 entry 0x75621080 "AVRT.dll" "C:\Windows\system32\AVRT.dll"
base 0x74630000 size 0x00021000 entry 0x7463a116 "audioses.dll" "C:\Windows\System32\audioses.dll"
base 0x744e0000 size 0x00066000 entry 0x744f0396 "audioeng.dll" "C:\Windows\System32\audioeng.dll"
base 0x74700000 size 0x00009000 entry 0x74703700 "msacm32.drv" "C:\Windows\system32\msacm32.drv"
base 0x74670000 size 0x00015000 entry 0x74671349 "MSACM32.dll" "C:\Windows\system32\MSACM32.dll"
base 0x74660000 size 0x00007000 entry 0x74662bf7 "midimap.dll" "C:\Windows\system32\midimap.dll"
base 0x67720000 size 0x00029000 entry 0x6772142c "dssenh.dll" "C:\Windows\system32\dssenh.dll"
base 0x75bf0000 size 0x00032000 entry 0x75bf1531 "ncrypt.dll" "C:\Windows\system32\ncrypt.dll"
base 0x75ba0000 size 0x00044000 entry 0x75baddef "bcrypt.dll" "C:\Windows\system32\bcrypt.dll"
base 0x75720000 size 0x00021000 entry 0x757250be "NTMARTA.DLL" "C:\Windows\system32\NTMARTA.DLL"
base 0x76160000 size 0x00011000 entry 0x76161341 "SAMLIB.dll" "C:\Windows\system32\SAMLIB.dll"
base 0x75780000 size 0x00015000 entry 0x757815e5 "GPAPI.dll" "C:\Windows\system32\GPAPI.dll"
base 0x75d30000 size 0x00039000 entry 0x75d5ba18 "slc.dll" "C:\Windows\system32\slc.dll"
base 0x74b90000 size 0x00019000 entry 0x74b91455 "cryptnet.dll" "C:\Windows\system32\cryptnet.dll"
base 0x75460000 size 0x00014000 entry 0x754614fa "Cabinet.dll" "C:\Windows\system32\Cabinet.dll"

[Register memory]
eax 006f0040 | <ff>ff | .. |
006f0050 | 8b 44 24 0c 8b 4c 24 08 50 51 8b ce e8 af eb fe | .D$..L$.PQ...... |
006f0060 | ff 8b 96 b0 01 00 00 0b 96 b4 01 00 00 c7 | .............. |
esi 12a0c0d0 |<4e>00 6f 00 74 00 4c 00 6f 00 61 00 64 00 65 00 | N.o.t.L.o.a.d.e. |
12a0c0e0 | 64 00 00 00 31 00 00 00 b0 d1 67 42 70 34 08 2e | d...1.....gBp4.. |
ebp 0feaa3a0 | <12>00 00 00 15 ab 40 00 | ......@. |
0feaa3b0 | 00 00 00 00 d0 c0 a0 12 12 00 00 00 c0 e1 46 00 | ..............F. |
0feaa3c0 | cc 2a f1 00 00 00 00 00 | .*...... |

[Extra]
ScriptHeap: 163.96MB/235.69MB (78); 35.62MB


this hunkofjunk is four years old, I think it's 32 bit but I don't know. ._.

Message 8 of 80 (134,600 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★★★ Novice

Sorry for double post, but I have to say I have quite a lot of cc but I'm pretty sure it's all up to date. ._.

Message 9 of 80 (134,598 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

Hero

Can't read your crash logs but it seems you have a 32 bit system and 3 GB of RAM. Error 12 is common on those systems.

Good Luck and Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 10 of 80 (134,580 Views)
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