Re: Dragon Valley serial code too short.

by rumbutter
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Original Post

Dragon Valley serial code too short.

★★★ Newbie

The serial code for Dragon Valley has four areas with four numbers or letters in each, but when I go to register the game it asks for four. 

 

Thanks,

 

Micke

Message 1 of 4 (1,718 Views)

Re: Dragon Valley serial code too short.

Hero

code is redeemed here: https://store.thesims3.com/myAccount.html

 

Where it says redeem a code. It's a store world and not a game.

 

 

 

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Important Threads


Message 2 of 4 (1,663 Views)

Re: Dragon Valley serial code too short.

★★★ Newbie

Hello! I need help. My code for Dragon Valley has been used. I bought a DVD and when I tried to redeems code I received the message. How Can I have another code without pay for more?


@mickejim wrote:

The serial code for Dragon Valley has four areas with four numbers or letters in each, but when I go to register the game it asks for four. 

 

Thanks,

 

Micke


 

Message 3 of 4 (1,116 Views)
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Re: Dragon Valley serial code too short.

[ Edited ]
Hero (Retired)

1.Go to thesims3.com and log in with your account

2.Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html

3.Enter the 16-letter code (this is not for 20-letter codes) and click on Submit

4.Go to your purchase history to download the world (make sure your game is updated to the newest version)

if your code is invalid you need to contact CS They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later. See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html FAQ store worlds http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

 

edit to tidy up steps 1-4

Message 4 of 4 (1,109 Views)